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Privacy Policy

Alx Gunn Interiors
Last updated: December 2025

 

Alx Gunn Interiors (“we”, “us”, or “our”) is committed to protecting your privacy. This policy explains how we collect, use, store, and protect your personal information when you visit alxgunn-interiors.co.uk, contact us, or use any of our services.

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Our website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to present our services. Your data may be stored through Wix.com’s data storage, databases, and general applications. They store your data on secure servers behind a firewall and are fully GDPR compliant.

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1. Information We Collect

Information you provide to us

  • Your name

  • Email address

  • Phone number

  • Address (if needed for a project)

  • Details of your enquiry via the contact form

  • Any information shared during consultations or correspondence

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Information automatically collected

When you visit the website, Wix may automatically collect:

  • IP address

  • Device information and browser type

  • Pages viewed, time spent, and referring links

  • Cookies and similar technologies used for analytics and site performance

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2. How We Use Your Information

We may use your information to:

  • Respond to enquiries

  • Provide quotes, proposals, and interior design services

  • Manage ongoing projects

  • Improve website functionality and user experience

  • Send updates or information you request

  • Maintain records for legal or accounting purposes

We do not sell or rent personal information to third parties.

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3. Legal Bases for Processing (UK GDPR)

We process data on the following bases:

  • Consent – when you submit an enquiry or sign up to communication

  • Contract – when you engage us for design or staging services

  • Legitimate interest – such as improving and maintaining our website

  • Legal obligation – where required for tax or regulatory reasons

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4. Sharing Your Data

We may share information with:

  • Trusted contractors or suppliers involved in your project

  • Wix.com (for hosting and analytics)

  • Email communication services

  • Professional advisers or authorities where legally required

All third parties are required to respect your privacy and comply with GDPR.

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5. Data Storage & Security (Wix)

Your data may be stored through:

  • Wix.com’s secure servers (primarily in Europe, the USA, or Israel — all GDPR compliant)

  • Our secure email systems

  • Password-protected devices accessible only to Alx Gunn and trusted team members

Wix uses HTTPS, encryption, and advanced security tools to protect your data.

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6. Data Retention

We keep your data only for as long as necessary:

  • Enquiries: up to 12 months

  • Project information: duration of the project plus up to 7 years for accounting and legal reasons

  • Mailing list: until you unsubscribe

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7. Cookies & Tracking

Our website uses cookies placed by Wix and third-party apps to:

  • Analyse website traffic

  • Improve user experience

  • Monitor performance

  • Remember user preferences

You can manage or disable cookies through your browser settings. Wix also provides a built-in cookie banner, which may appear when you first visit the site.

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8. Your Rights Under UK GDPR

You have the right to:

  • Access your personal data

  • Request corrections

  • Request deletion

  • Withdraw consent

  • Object to processing

  • Request data portability

  • Lodge a complaint with the ICO

To exercise any rights, please get in touch using the contact details below.

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9. Contact Details

For questions or data requests, please contact:

Alx Gunn Interiors
Email: alx@alxgunn-interiors.co.uk
Phone: 01892 610397
 

10. Updates to This Policy

We may update this Privacy Policy occasionally. Changes will be posted on this page with the updated date shown above.

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